Thank you for shopping at Astitva Vastu Jyotish. We strive to ensure that our customers are completely satisfied with their purchases. If you are not entirely happy with your purchase, we’re here to help.

Order Processing

1. Processing Time : All orders are processed within 1-2 business days. Orders are not processed or shipped on weekends or holidays.
2. Order Confirmation : Once your order is placed, you will receive an order confirmation email. Please check your spam or junk folder if you do not see this email in your inbox.

 

Shipping Time

• Standard Shipping : Our standard shipping time is 5-7 business days for domestic orders. Shipping times for international orders may vary based on the destination and any potential delays with the carrier.
• Shipping Notifications : You will receive a notification email with tracking information once your order has been shipped.

 

Shipping Rates

• Flat Rate Shipping : We offer flat rate shipping for all orders. The cost will be calculated and displayed at checkout.
• Free Shipping : We offer free shipping on orders over a certain amount. Please refer to our website for current promotions and free shipping thresholds.

 

International Shipping

• Availability : We offer international shipping to many countries. Shipping costs and delivery times will vary depending on the destination.
• Customs and Duties : International orders may be subject to import duties and taxes, which are levied once a shipment reaches your country. You will be responsible for paying these charges. Astitva Vastu  Jyotish is not responsible for any customs and duties fees.
• Shipping Time : International shipping times can vary widely depending on the destination and customs processing times. Please allow 2-4 weeks for delivery.

 

Shipping Address

• Accuracy : Please ensure that your shipping address is correct and complete. We are not responsible for orders shipped to incorrect addresses provided by the customer.
• Changes : If you need to change your shipping address after placing an order, please contact us immediately at contact@astitvavastujyotish.com
  . We will do our best to accommodate your request, but we cannot guarantee changes once the order has been processed.

 

Lost or Damaged Packages

• Lost Packages : If your package is lost in transit, please contact us at contact@astitvavastujyotish.com
  . We will work with the carrier to locate your package or send a replacement.
• Damaged Packages : If your package arrives damaged, please take photos of the damage and contact us immediately at contact@astitvavastujyotish.com
  . We will assist you with a replacement or refund.

 

Delays

Shipping delays can occasionally occur due to factors beyond our control, such as weather conditions, carrier delays, or other unforeseen circumstances. We will do our best to inform you of any significant delays.

 

Need help?

If you have any questions about our Refund and Return Policy, please contact us at:

• Email:contact@astitvavastujyotish.com
  
• Mobile Number: +91 7020720253

 

Thank you for shopping with Astitva Vastu Jyotish. Your satisfaction is our priority.